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4.34/5
Progressive insurance reviews
Read reviews of our auto insurance, homeowners insurance, and more
Easily find ratings and reviews for the insurance you're looking for. From cars and motorcycles to homes and apartments, read about the experiences of Progressive customers.†
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Auto insurance reviews
Browse customer reviews and ratings for Progressive car insurance.
Renters insurance reviews
Browse reviews from our renters insurance customers
Homeowners & condo insurance reviews
Read home insurance reviews from customers who trust us to protect one of their most valuable assets.
Motorcycle, boat, & RV insurance reviews
See what our bikers, boaters, and RVers think about Progressive insurance.
5/5
June 9, 2026
Easy process, excellent customer service. Fast shipping on device and very easy set up. The app has everything you need organized and you can view all your trip details as well.
5/5
June 10, 2026
Just purchased the policy a month ago so give me time to form an opinion. Thank you
5/5
June 3, 2026
I am still happy to be a loyal Progressive customer after years of excellent service from them.
5/5
June 2, 2026
I've already told my friends about how much money I've saved. I was also with my friends when I got locked out of my car and roadside came in handy
5/5
June 10, 2026
Great job was done. I got what I needed at no more. They did not try to sell me anything else that I didn’t need.
5/5
June 9, 2026
After being with another insurance provider for many years, they kept going up in price on me, and I had no accident claims nor tickets. My Progressive Agent went over all the details with me, answered all my questions. After being treated like a customer instead of a number, I knew Progressive was the way to go!
5/5
June 3, 2026
The agent made me feel like we have known each other forever. Very easy to talk with.
5/5
June 9, 2026
Progressive web-site is EASY to navigate and pay on line. Their call center is AMAZING as well. They were very kind and understanding and treated me with RESPECT.
5/5
June 10, 2026
I went through my agent to get my policies but the process was simple and quick. I'm confident if I ever had a claim it would be handled with the same level of service.
5/5
June 6, 2026
I appreciate the rep I had that walked me through each step and letting me know in the future what my other options will be for more coverage rather home or bikes etc. I can say when I didn't understand I asked if he could explain it the gentleman did very well and look forward to getting more and better coverage down the road.
5/5
June 10, 2026
Very understanding and helpful. Answered all questions and concerns I had. Thank you.
5/5
June 5, 2026
Progressive you have a gem on you hands as far as professionalism and courteousness with your employee Derril Sorrows ( sorry if I spelled that wrong) one of the most patient and at ease persons I've talked to in a while. There was zero confrontation, he made the whole ordeal today very pleasant. As far as progressive itself, I feel like I was taken advantage of and my rates went up without my knowledge followed by conversations with other customer service reps that were less than satisfactory (information deliberately not documented, thank goodness for recordings) some even threatening.
5/5
June 6, 2026
Overall great service a person answers the phone after you commit to on-line contract for questions & modifications. The rates in FL in 2026 are the best pricing available. Note: Windshield replacement is considered an accident claim, which added $200 to the 6 month policy. That’s $400 per year for $1,200 service fee.
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Auto insurance
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Homeowners insurance
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Renters insurance
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Condo insurance
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